Welcome to Kimberly's Kupboard! We are a family-owned business situated on a beautiful piece of farm land with lots of herbs growing everywhere. Here you'll find handmade, all natural herbal products. I'm not a perfectionist in everything, but with my herbs, I am. From the packaging to the actual product, I strive to bring you the absolute highest in quality. Please take your time in my shop and enjoy! Feel free to ask questions or make a request.
We accept PayPal and debit cards and credit cards through PayPal. You can either do this buy creating or using your PayPal account: a PayPal account can be made here (www.paypal.com) or you can also sign up for a PayPal account while purchasing an item. All shipments will include a delivery confirmation number when you use PayPal.
More info about the process of payment can be found here:
Payment is expected within three days. If you're having any problems paying, please let us know. When no payment is received we will try to contact you by sending an e-mail. When no response is received, your order will be canceled after 3 days.
All items are shipped USPS First Class Mail or Priority Mail.
PLEASE MAKE SURE address on etsy matches your address on your order. Your order will be shipped to your ETSY address, unless otherwise noted on the order. If the USPS suggests an address that is different from your etsy address, I will use the USPS suggested address. If an order if returned to seller due to wrong address, etc, buyer is responsible for new shipping charges.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Quality and your satisfaction are of extreme importance. If you are not completely satisfied with your purchase, you may return the item within 14 days of receiving it for exchange or credit only, less shipping charges. Item must be in its original packaging and in perfect condition. Please try to make your exchange or use your credit within 7 days. Sorry, shipping costs will not be refunded.
Custom Blends may be available on certain items upon request. Packaging may differ from store items. Also, no refunds on custom blends.